Newsletter #0003

Good morning, and welcome to Newsletter #00003! If you missed weeks 1 and 2, this is a quick recap that you may have already seen on Twitter this week.

Let’s get right into it!

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In 2019 I was building a startup with Jason (yes, that Jason). In the beginning, it was not going well and we were running out of cash, fast. We kept pivoting ideas and just couldn't find traction.

During that same time, Jason's brother Mike was starting a tree trimming business. His brother knew nothing about business, but he sure was a smooth talker, and could sell an oil change to a Tesla owner.

Jason started looping me in to help with marketing. Man, what a great business this was! We'd generate leads and at the end of the day Jason would text, "Mike closed 4 of our leads today for $7k! At 60% margins!"

Over and over we kept telling ourselves "What are we doing wasting our time with this startup...we need to start cutting down trees!"

We were only half joking.

As a recovering domain name addict, I started shopping around, just in case I might want to start a tree business one day. FastTreeCare.com was open for $10, so I bought it. What a strong name! I might name my next son that, actually...

So all you fellow domain name addicts out there, let me tell you, there is hope for you and that domain you keep renewing.

Our startup soon found traction and the tree biz idea was pushed to the back burner, but Mike kept running with it. He's still running it today, actually!

4 years later I happened to own a startup incubator/venture studio that has thousands of bright young applicants, hungry and eager to start a business, but without funding or tools.

One of the incubator applicants was James. James was about to graduate from Bowling Green and had a management trainee job waiting for him at Amazon, but he didn't want to take it. He wanted to work for himself. Once you taste that life, there's no going back.

How would you bet he made money in college? By flipping and fixing phones! We obviously became fast friends.

Being active on Twitter, and thinking back to those days of helping Mike launch his tree biz, I penned up this thread on how to start a tree biz, and half a million people ended up reading it.

The flame became reignited, but I still didn't have the bandwidth to execute. Tons of people DMed me to partner on it, but it never felt right. But hey, maybe James would take a crack at it!

I told James that if he were to move to Dallas after graduation, I'd give him a truck, a big chunk of equity and $3k/month to start this business. I'd pay for his gas and all the funding the business needed, including (and especially) marketing costs. All he needed to pay for was rent, basically.

In addition, I'd be his playbook, his treasure map and his mentor. I'd show and tell him exactly how to start a successful tree trimming business and promised him that he'd be successful as long as he followed my instructions.

BUT, I wasn't going to be there with him in the truck every day. He'd be out there on his own.

We'd meet regularly and talk daily, but this was going to be his baby.

James saw this as an asymmetric bet. He'd be making half as much than he would be at Amazon, but would be working for himself and could potentially build a big, profitable business, and fast.

He was in.

Before committing, I flew him out to Dallas for tacos and he stayed in our guest bedroom to make sure we were a good fit for each other.

Like a glove, baby! Can you tell his dad played football for USC?

A couple months later he'd found an apartment and was driving all over the metroplex. Here are the key points to this whole business model:

  1. We are a leadgen factory with a truck. Period. Marketing machine maniacs.
  2. We need good tree crews to sub out the work to.
  3. Sales are at the heart of what we do. If we're hopping in the truck to drive from Richardson to Frisco, you better believe Miss Margaret is going to let us cut down her trees and leave us a 5 star review.
  4. We don't own any chainsaws, but we know how to talk the talk.
  5. The crews need to wear our shirts and share our core values.

I could go on and on about the market size and opportunity, but you already know. People have trees, people love trees, and trees fall down and die, and they always will. It's a $37,000,000,000 recession-resistant industry with unsophisticated owners.

Perfect.

Also, like many home service verticals, it's the type of business that generally isn't constrained by lack of customers. It's constrained by labor.

Labor is a challenge and always will be, but it's a challenge I'd rather have than lack of customers.

Anyway, back to James. James packed up a trailer, moved to Dallas and was eager to get to work.

Here’s how the 2023 timeline of events went:

What now? Well, I’m not secretive about my intentions in the least. I won't announce all of this on Twitter, but that's why you joined this newsletter, right?

We’re coming after the nation’s only major tree biz franchise - Monster. Go ahead and send them this email and tell them I’ve got their number.

They were acquired by PE 3 years ago and have been stagnant and complacent ever since. They have about 250 locations, down from 265ish. Their logo looks like my 7 year old drew it (no offense, Perry).

For perspective, there are around 950 tree companies in DFW ALONE, and around 47k in the US. 250 locations is nothing!

We just raised some cash and have tapped a rockstar COO who scaled and sold a solar company from $3m to $165m. Franchising should be ready in Q1, 2024.

We have 2-3 other company-owned territories in the works with other young operators. What do we look for in operators?

  1. Hustle
  2. Humility
  3. Gratitude
  4. High energy

Man that sure would look cleaner if gratitude started with an H.

We didn’t know those 4 core values going into this, but in looking back, our best operators have all had these 4 qualities.

We’ll be hosting a couple 2-3 day bootcamps here in Dallas to train these operators over the next few months. We plan to show them how to:

  1. Quote jobs in the field and over the phone
  2. Get the right insurance
  3. Find, interview and train crews
  4. Marketing marketing marketing marketing
  5. Partner with HOAs, landlords, realtors and companies
  6. Anything else they need to know to be successful in this biz

We’re throwing around the idea of opening up this bootcamp to anyone else that wants to join, so they can do this exact model under their own brand in their hometown, ASAP! We might even be able to match them with operators like James. We have more applicants than we need.

Hit reply and let me know if it’s something you (or someone you know) might be interested in and maybe we’ll do it!

I hope you found this helpful, inspiring or interesting, and I'm always looking for feedback. Thanks for reading!

Chris

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